Frequently asked questions

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Frequently asked questions

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General

12

Are pets allowed on site?

For the health and safety of our Zoo animals, as well as your animals, there are no pets allowed on site at any time.

12

Do you have a camp store? When is it open?

Yes, our camp store carries items like hoodies, crewnecks, theme t-shirts, water bottles, and caps. The store will be open Monday morning during registration, Tuesday at 6:00 p.m. pick up, and Friday at 8:00 p.m. pick-up. We accept cash, credit card, and debit only, no cheques.

12

Where is Winkler Bible Camp?

We are located seventy-five minutes southwest of Winnipeg, and just ten minutes outside of the cities of Winkler and Morden. Search for “Winkler Bible Camp” in Google Maps or click here for the Google Maps location.


Registration

32

Can my child request to be with a friend?

You may make up to two cabinmate requests. Cabinmate requests must meet all of the following criteria:

1. Must be within two grade years of the camper being registered

2. Must be registered as the same sex.

3. Be registering for the same camp type (Day/Overnight) for Junior and Little Buddies Campers.

4. Must be registering for the same  session type. Junior and Intermediate campers will not be placed in the same cabin group, even if they are the same age.

5. Must request each other

6. A maximum 3 friends will be placed in the same cabin to ensure a healthy cabin dynamic. If groups are larger than 3, every effort will be made to place your child with ONE of their cabinmate requests, provided the other requirements are met.

While every effort is made to honour cabinmate requests, it is not a guarantee.

32

Can I confirm my child’s cabinmate request to be with a friend?

No, due to last minute cancellations and registrations, we cannot confirm a request for a cabinmate placement ahead of registration day. However if you have followed all the guidelines correctly it is very likely to happen.

32

Do you have qualified medical staff on site?

A qualified medical officer is always on site while campers are here, and we are a five minute drive from Boundary Trails Health Centre. The health and care of your child are very important to us while they are here. If your child has any medical information please make the camp aware of this through the registration portal or by calling the office.

32

I have one child that needs to be picked up at 6:00 p.m. and one that needs to be picked up at 8:00 p.m. Is there any way I can pick them both up at the same time?

Yes! We offer after camp childcare for Kinder Kids and Little Buddies until 8:00 p.m when Junior Day Campers are picked up. This service is not an extension of the camp day but rather a more informal time where campers can play or do activities that are made available to them. These activities may include coloring, watching an age appropriate video or other 'down time' activities. During this time, they will be supervised by camp staff (not necessarily their cabin leaders). Cost is $10 per day per child and can be added on at registration. If you would like to add this after registration, please contact our office.

32

When will my child receive their acceptance letter?

We do our best to send out an acceptance package by email or mail within ten business days of receiving the registration. Due to the high volume of registrations submitted in March, please be advised it can take up to twenty business days to process. If you do not receive an acceptance package within this time, please contact the camp. If your child is on a waiting list for their preferred session, we will be in contact with you if a spot opens up. Winkler Bible Camp will not hold your child’s spot without registration and deposit, or confirmation of alternative funding.

32

My child has special needs, are they able to attend camp?

Yes, in many cases we are able to host campers with physical or intellectual disabilities and provide a one-on-one support worker for your child’s stay at camp. We offer a limited number of spots each week with a one-on-one support worker. You will need to fill out the one-on-one assistance form during the registration process to request a spot. Our office will then contact you about your request and your child's specific needs.

32

What are the Terms and Conditions that I will be asked to agree to if I register my child?

Click here to view a copy of the Terms and Conditions we will ask you to sign when you register your child.

32

How do I register my child for camp?

We use an online registration system. Instructions are included in the process. Call our office if you have any questions. If you would rather register with a paper form, please contact our office at 204-325-9519 or info@winklerbiblecamp.com.

32

How does your pick up procedure work? Who can pick up my child?

In order to keep Winkler Bible Camp a safe place for your child, campers must be signed out each time they leave our site. The name of the pick-up person/people will be required during registration. If this changes, please notify the camp office before pick-up time. In order to provide the best camp experience for your child, we recommend that you reschedule all appointments and prior commitments that conflict with their camp session.

32

Can I sign up my child for a second camp session?

To help allow for everyone to have a chance to attend camp each summer, you may only sign up your child for a second session after June 15th.

32

Do I need to send money with my child for canteen?

The cost for daily canteen items is included in the registration fee. Please do not send money with your child.

Financial

61

Do you have financial assistance available for sending children to camp?

Financial assistance is available through the Sunshine Fund managed by Manitoba Camping Association (click here to call) or www.mbcamping.ca. If you are not able to receive funding through the Sunshine Fund, please contact our office and we will direct you to other sources, including our own campership aid fund. The deadline to have your completed funding application to the agency is June fifteenth, or within one week of applying to WBC for registrations received after June fifteenth. 

Note: It is your responsibility to secure funding, however you may contact the camp if you require assistance in filling out forms, we are happy to help. 

61

How can I pay for my child's camp fees?

Payment can be made online in the registration portal by credit card or by calling the office or you can pay by debit, cash or cheque in person during office hours or through the mail. Balance payments can be made by logging into your account here. We do not recommend mailing cash. At this time, we do not accept e-transfers for payment of camp fees. The balance of fees are due June fifteenth and can be paid in the same way as the deposit.

61

What is your cancellation policy?

If you cancel more than two weeks prior to a camp session, the fee, less the deposit, will be refunded. If you cancel less than two weeks prior to the registered camp session, NO REFUND will be granted.

61

When is payment due?

When you register you will be required to pay a non-refundable $75 dollar deposit for each camper and full payment is due June 15th. You may pay in full, or sign up for a payment plan. Please contact our office if you need to make alternate payment arrangements. We ask that you help us by taking care of payment promptly.

61

Who is eligible for the Family Discounts?

A discount of ten percent for families registering three or more children is available on all camper fees, including LDP. If three or more children are registered at the same time, the discount is automatically applied to your cart. If you register a third child or subsequent child separately, or one of your children is registered for LDP, you will need to contact the office to have this discount applied.

61

Who is eligible for the Ministry Discounts?

A discount of fifty percent is available for families who have one parent in qualifying full time ministry. To apply for this discount, please pay your deposit for each camper application that you submit and contact our office for a ministry discount application form or find it here. If your application is approved, we will apply the discount to your balance owing. This discount cannot be combined with the family discount.

While at Camp

92

Can I communicate with my child while they’re at camp?

To provide the best experience and help prevent homesickness, we discourage direct contact with your child during their week of camp. If you have any concerns or a time-sensitive message for them, please contact the camp office at 204-325-9519.

92

How can I see what my child is doing while at camp?

During your child’s stay, we have a team dedicated to capturing the fun through photos and video. These can be seen on our social media platforms.

92

How can I get a photo of my child's cabin group?

We will send out cabin photos by email to both parents listed on the account, at the end of the week that your child was at camp. If you don't receive yours, please check your spam folder first and if it's not there, email our office.

92

How do you care for campers who feel homesick?

Our cabin leaders are trained to deal with homesick campers, and are usually able to help them through it by distracting them with the many fun activities at camp. If this does not work, the child may be allowed to call home in an attempt for the parent to encourage the child to stay. If your child is struggling we may call you to see what you recommend, because sometimes having a camper call home makes it harder for them to stay. If this does not help and the parent and camper agree that the camper should go home, we would help line that up. In this case the camper will not be able to return to camp that week, nor will any refund be given.

For homesickness information specifically for Intermediate campers, please see the next question.

92

Can Intermediate day campers switch to overnight? Or overnight change to day camp?

Yes, new this year, both Intermediate overnight and day campers are in the same cabins. If a camper would like to change session types, we ask that this change is arranged during office hours, 8:30 a.m. - noon. This allows us to ensure all pick up and drop off details are confirmed well in advance. There is no cost difference between camp types. If an overnight Intermediate camper goes home homesick, they would be allowed to return as a day camper for the rest of their session. Note: this does not apply to any other age group, as they do not share cabins.

92

What should I pack for my child?

Click here for a printable packing list of what to bring and what not to bring for your child’s time at camp.

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When do I drop off and pick up my child?


*Childcare is available, for a fee, for campers who need to stay on-site until their older siblings are picked up at 8:00 p.m.

92

Will your medical officer administer my child’s medication to them?

Yes, all vitamins, supplements, over the counter and prescription medication, etc., must be in their original containers and handed in to the Medical Officer upon arrival. You will have the opportunity to discuss your child’s needs and we will ensure they receive their doses daily. Please send enough doses to last the entire length of your child’s camp session (including Day Camps so you don’t need to pick up/drop off anything daily). 

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